How to Merge Two Users in SimpliTrain

The Merge Users tool in SimpliTrain helps manage duplicate student accounts by combining them into a single profile. This ensures all data is consolidated efficiently. Follow these steps to merge two user accounts: 

1. Navigate the “Merge Users” option from the main menu. This will take you to the Merge User Profile page. 

     2. Select the User Profiles to Merge 

1. In User Profile 1, select the primary account (1) you wish to retain. 
2. In User Profile 2, select the duplicate account (2) whose data will be merged into the primary account. 

  3. Merge the Profiles 

1. Click the Merge button (3) to initiate the process. 

 4. Data Retention Rules 

1. All information from User Profile 2 will be merged into User Profile 1, including transcripts and enrollments. 
2. If both profiles have data from the same class: 
3. Information from User Profile 1 will take precedence. 
4. For example, if User Profile 1 shows a class cancellation and User Profile 2 shows a completion for the same class on the same day, the cancellation will be preserved. 

By merging accounts, SimpliTrain ensures that the user’s history and enrollment records are maintained accurately under a single profile.